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</html><thumbnail_url>https://www.sandteam.gr/wp-content/uploads/sandteam-blog-post-customer-experience-workshop-vasilis-vasiliadis-01.png</thumbnail_url><thumbnail_width>1005</thumbnail_width><thumbnail_height>688</thumbnail_height><description>For the past months, we&#x2019;ve been attending a series of in-house Customer Experience training workshops led by industry veteran, Vassilis Vassiliadis (image above). The aim of the workshops was to learn how to better serve you, our customers. We learned how to use methods such as customer journey mapping* and customer experience personas*. More importantly, [&hellip;]</description></oembed>
